Our Privacy Policy

This Privacy Policy applies to the activities of Your Trading Room Pty Ltd
.
It explains how Your Trading Room Pty Ltd handles personal information and complies with the requirements of the Privacy Act 1988 ("the Privacy Act").

If you have further questions relating to this policy please contact our Privacy Officer either by phoning +61 7 3890 8344, by mail at 1151 Wynnum Road, Cannon Hill 4170 QLD Australia or e-mail at privacy@yourtradingroom.com


1. Collecting information about you
In accordance with the Privacy Act, YTR only collects personal information that is necessary for business purposes. We endeavour at all times to collect personal information in a fair and lawful manner, and to meet our members' expectations that we will respect their right to control how their personal information is collected and used.
YTR collects personal information in many parts of its business. These include:

2. Using and disclosing your personal information
Our purpose in collecting information about you is to provide you with membership services you wish to acquire. YTR uses personal information in several different ways in operating our membership programs and operating our business, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes.
YTR provides personal information to official distributors in order to facilitate the provision of services that you have requested. Otherwise YTR does not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested. We also at times are required to forward this information to the Financial suppliers of the membership.

YTR will not normally otherwise use or disclose any information about you without your consent, unless:

3. Service providers
Like many businesses, YTR uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organisations outside of YTR, such as mail houses, will sometimes have access to personal information held by YTR and may use it on behalf of YTR. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.

4. Your Trading Room and marketing activities
YTR manages communications with members, prospective members and customers according to its privacy policy. We respect individuals’ choices about being contacted for marketing purposes. We may occasionally contact you at the e-mail or other address that you provide to us in order to:

5. For our web site users
YTR is committed to high standards of data security with respect to information collected on our site. We offer SSL encryption, the industry standard security measures for transactions made over the Internet.
New technologies are emerging on the Internet that helps us deliver customized visitor experiences. At YTR, we primarily use "cookies" to help us determine which service and support information are appropriate to your computer and to facilitate your use of our instant transactions area. Our use of this technology does not mean that we automatically collect additional information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using our websites.
We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that a lot of people have concerns about cookies, but in talking with many of our users, we feel that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our members and future members, so we respect these concerns.
For more information about these new technologies on our websites please contact our Privacy Officer by by phoning +61 7 3890 8344, by mail at 1151 Wynnum Road, Cannon Hill 4170 QLD Australia or e-mail at privacy@yourtradingroom.com

6. You can access the information we keep about you
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by phoning +61 7 3890 8344, by mail at 1151 Wynnum Road, Cannon Hill 4170 QLD Australia or e-mail at privacy@yourtradingroom.com . Our file of your information will usually be made available to you within 14 days. For security purposes confirmation of your identity will be required prior to supply of this information.

7. Changing and deleting the information we have about you
If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record. If you wish to have your personal information deleted, please let us know in the same manner as referred to above and we will take all reasonable steps to delete it unless we need to keep it for legal reasons.

8. Storage and security of your personal information
YTR endeavours to take all reasonable steps to keep secure any information, which we hold about you, and to keep this information accurate and up to date. YTR uses a sophisticated computer data network, and all access to the computers and system devices are password controlled. Employees can only gain access to data if they are authorised, and we maintain an audit log which records each time a file is accessed. We also require our employees and data processors to respect the confidentiality of any personal information held by YTR.
Data is secured in a secure data centre environment, with daily backups of all data taken and a copy of all data kept offsite. Our data network is totally private and not accessible over the Internet. We use sophisticated detection and intrusion technologies to ensure that there are no network security breaches.

9. Transfer of personal information overseas
Please note also that as a global business, YTR may use overseas facilities to process or back up the information that it holds. As a result, we may transfer your personal information to our overseas facilities for storage. However, we will only transfer information overseas as authorised by the Privacy Act and in keeping with our other commitments to safeguard your privacy.

10. What to do if you have a problem or question
If YTR becomes aware of any ongoing concerns or problems concerning our privacy practices, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us by phoning +61 7 3890 8344, by mail at 1151 Wynnum Road, Cannon Hill 4170 QLD Australia or e-mail at privacy@yourtradingroom.com

11. Future changes
Our commitment to continually improve our services means that our business will continue to evolve as we respond to customer needs. Because of this, from time to time, our policies will be reviewed and may be revised. Changes to YTR Privacy Policy will be made by posting an updated version of the policy on our website and communicated subsequently in our publications for our members. We suggest that you update yourself by viewing this policy on the web from time to time.